Quicker repairs to DELL computers
Mac1, the computer store on campus, is now an accredited DELL service agent which means quicker repairs to DELL computers.
UNE has an agreement with DELL for the provision of desktop and laptop computers. All computers purchased through DELL come with 3 years on-site warranty.
Until now this warranty work was carried out by a DELL service agent based off campus. This will now change with Mac1 being accredited as a DELL service agent. Mac1 will now provide on-site warranty servicing of DELL computers at UNE. This should mean faster turn around times for DELL warranty repairs.
Important note: The warranty process itself has NOT changed. Please report any faults to DELL directly by calling 1800 633 559. DELL will provide you with a job number and allocate the job to their service agent.