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Applying the Engaging Leadership Framework (ELF) at UNE

February 15th, 2011 by cmccorm2
kay_hempsall__0017_web1
Kay Hempsall, project leader at UNE

A project funded by the Australian Learning and Teaching Council, led by Monash University.

The Engaging Leadership Framework is a model of leadership developed by Lorraine Bennett of Monash University in 2008. It is a simple but effective model that brings together complex but interrelated leadership and quality assurance concepts.

Kay Hempsall, Lecturer in Management, from UNE has recently completed working with Lorraine on an ALTC funded project investigating the application of ELF to a range of higher education sites, one of which was UNE. Kay’s work involved supporting four different groups at UNE to use the model to undertake an educational project. The four case study groups were the Graduate School of Business (GSB), Financial Services Directorate, a Workforce Planning project, and an Academic Leadership Project coordinated by Melanie Fleming.

About the Engaging Leadership Framework

The ELF consists of three dimensions:

  1. A VISION – expressed as the ‘trilogy of excellence’ (the pursuit of excellence in scholarship, engagement and management);
  2. A PROCESS – the incorporation of an evidence-driven quality cycle; and
  3. PARTICIPANTS – acknowledging the benefits and impact of diverse leadership perspectives, inputs and roles.
elf_logo
elf_propellor1 Vision – the trilogy of excellence

The trilogy of excellence has of course three components. The first is scholarship which relates to the component of excellence in learning and teaching and the scholarship applied to that as well as the vision – what is it that we actually want to achieve long term and how we’re building towards it. The second component is engagement and this relates to how well we, if you like, ‘sell’ our ideas on to others and how we truly get people motivated and involved and engaged in the things we actually want to put forward and develop, and to build the project so that we actually achieve results. And the third component is management which looks at the processes such as policies, procedures and the day to day operational activities that we need to engage in to then achieve the outcomes.

elf_quality Process – the quality cycle

Most people are familiar with the quality cycle, which forms the ‘engine’ of the framework. It provides leaders with a way to systematically address change and improvement.

elf_stripes Participants – acknowledging diverse inputs

The third and final component comprises key stakeholder groups represented by the three parallel bars. In the higher education environment this includes the senior management team, the staff who actually produce the outcomes on the ground (both professional and academic), students, and any external stakeholders such as government regulatory bodies or research bodies.

The UNE Case Studies

The Graduate School of Business (GSB) applied ELF to a project to rebadge and reinvent the Master of Business Administration (MBA) program around a theme of sustainability. The GSB had recently signed up to the PRiME, an international set of management education principles, and was looking for ways to appeal to a younger cohort of people coming through to undertake an MBA. The Financial Services Directorate (FSD) project involved developing a cultural change within FSD – from one focussed on processing and compiling reports to one focussed on knowledge creation and management through the provision of high level financial advice. The ELF was also utilised as a discussion tool in the Academic Leadership program lead by Melanie Fleming (TLC) and Kay Hempsall. The ELF provided a focus for a discussion on leadership attributes and leadership development pathways. The final UNE project was the development of a guiding framework for workforce planning, to ensure UNE is able to recruit, develop and retain the experience and skills necessary to support and deliver the strategic goals of the university.

There is a detailed write up of each of these four case studies in the project report.

What we learnt

Kay reported that she noticed for most people using the model there was a realisation, often a very significant realisation, that in the pressurised environment we work in there are a lot of external constraints and pressures. A key one at UNE is funding, particularly ongoing funding and financial viability as an organisation. This means that project leaders often feel they have to focus on finance first rather the overall vision for the project.

The application of ELF also made it quite clear to people that even when they wanted to achieve some short term financial outcomes it is still essential to have people buy in to the project, to have engagement happening, so people have the clear understanding of what the project is trying to achieve. When everybody is on the same page it is so much easier to achieve results.

Several participants observed that we tend to skip the setting of the vision and progress with only a general idea of what we want to do, rather than spending the time to build a detailed vision that includes how the project will look and feel when complete. This is a key way to build engagement with the project, and too often because we’re all working for the same organisation Kay suggests that without really thinking about it we often made the assumption that we can just progress and get straight into developing policies and procedures. She believes that this realisation alone provided food for thought for all the participants and got them thinking about how to approach projects in different ways in the future.

Who should use the model

In many ways the ELF is a simple and straightforward model, so much so that some people look at it and say ‘well that’s just really simple’. The benefit of its simplicity however is that ELF can be applied to almost anything we do.
If you think applying the ELF to your project would be helpful, then the project reports and resources are all available for consideration and application. A hard copy of the report can be borrowed from the TLC or available as a pdf from the link below.

Application of ELF Project Report:
http://www.altc.edu.au/project-leading-excellence-application-engaging-leadership-framework-monash-2009
The ELF Project website (includes resources and reports):
http://opvclt.monash.edu.au/educational-excellence/leadership/index.php

ALTC News – August 2010

August 16th, 2010 by cmccorm2

ALTC Grants, Awards and Fellowships
Information is now available about Australian Learning and Teaching Council grants, awards and fellowships for 2011. High quality applications for any of these require a long lead time and potential applicants are therefore encouraged to register their interest with the ALTC Institutional Contact Officer, Cathryn McCormack, as soon as possible.

Registration of interest will ensure you have full access to support offered by the TLC to all potential applicants in preparing expressions of interest and full applications. Support may include financial assistance.

Grants: ALTC will in 2011 be offering grants of up to $220k for projects that enhance teaching and learning in higher education. Internal deadlines (one month before the ALTC deadlines) will be in March and September.

Teaching Awards: ALTC will in 2011 be again offering Citations, awards for Teaching Excellence and awards for Programs that enhance learning.
Citations recognize the diverse contribution that individuals and teams make to the quality of student learning, and may be awarded to academic, general and sessional staff, and institutional associates.
Awards for Teaching Excellence celebrate the nation’s most outstanding university teachers.
Awards for Programs that Enhance Learning recognize learning and teaching support programs and services that make an outstanding contribution to the quality of student learning and the quality of the student experience.

Fellowships: ALTC National Fellows undertake a significant program of highly strategic fellowship activities equivalent to up to one year of full time engagement. Selection is based on individuals’ demonstrated leadership capacity in higher education.

Further information is available from the ALTC Institutional Contact Officer (ICO), Cathryn McCormack cmccorm2@une.edu.au x3480 or from the website http://www.une.edu.au/altc/. Information sessions will also be conducted across the year.

ALTC News – July 2009

August 10th, 2009 by cmccorm2

It’s exciting to see both our citation applications for 2009 were successful. Congratulations to:

Dr Ingrid HarringtonDr Ingrid Harrington from the School of Education for her citation titled: For facilitating student learning through motivational approaches that inspire and foster student enthusiasm and curiosity, resulting in independent, critically reflective learners
 
John MalouffAssociate Professor John Malouff from the School of Behavioural, Cognitive and Social Sciences for his citation titled: For sustained accomplishments in using a wide variety of appealing teaching strategies and interpersonal skills to motivate psychology students to learn
 

We’ll hear more about Ingrid and John in the next edition of In Focus.

Congratulations also to Associate Professor Wendy Beck for her ALTC National Teaching Fellowship. Have a look at Wendy’s article for an outline of what she will be doing for her Fellowship.

Remember, the 2010 round of grants, citations and awards is coming up soon. Deadlines and guidelines are not yet released, but if you are considering applying for an ALTC grant, it is time to start working on your idea and turning it into something concrete. For more information I am available to give a presentation to your School or Discipline group, or call me for an appointment to discuss your idea.

Cathryn McCormack
ALTC Institutional Contact Officer
Promoting Excellence Initiative Officer, Faculty of the Professions
Extn 3480
cathryn.mccormack@une.edu.au

Teaching Geoscience Online

August 7th, 2009 by cmccorm2

John PatersonGeoscience is an intensely practical subject, but thanks to the efforts of some great staff, past and present, UNE does extremely well at teaching geoscience by distance education. In fact, all UNE’s GEOL units, with the exception of first year, are only offered externally. Convenor of the Earth Sciences team, Dr John Paterson, a palaeontologist, told In Focus how he goes about it.

John Paterson

“Teaching Geoscience Online”
- an interview with
Dr John Paterson
\”Teaching Geoscience Online\” – an interview with Dr John Paterson

John Paterson: Overall, I teach geology and palaeontology by distance education principally through Blackboard, supplemented with intensive schools. In my unit GEOL202 – Introductory Palaeontology, one of the major assessment tasks is completed at the intensive school so those who can’t come have an alternative theoretical task which takes the same amount of time and essentially covers the same content. I need to take a flexible approach with students because palaeontology is quite popular with students from a range of disciplines. I don’t just have geology students doing it, I get students from law and teaching, I even had an accountant last year.

A key approach to my teaching is to keep the information presented as current as possible, and present it in a way that gets the students excited about investigating topics further. I remember when I was an undergrad and seeing lecturers put up old ratty, yellow, overhead transparencies. In many cases, it is fundamental information that hasn’t changed much in decades but it is new to the students and needs to be presented in a fresh way. Furthermore, it sparks and keeps the students’ interest if you’re presenting them with cutting edge research that was published just last week. It’s particularly important in geoscience where students think the science is stale and everything is ancient and you have to blow the dust off to look at it.

I take this approach through posting lots of resources in Blackboard and encouraging students to use the discussion board as much as possible. Every now and then when there’s a new discovery I’ll post the information hoping to spark interest amongst students and get them talking. And that’s happened at least three or four times this semester already. The really keen students get into the discussion right away saying “Wow this is great,” and that will generate discussion for a few days. It also encourages students to keep looking into it, and you might find someone a month or so later saying “Oh look, something just came out that was related to that original article.” I find that really exciting – it means students are keeping their finger on the pulse with what’s happening.

I also find the Blackboard discussion encourages peer contributions, and as a result takes a little bit of the pressure off me. If someone is having a bit of a problem they’ll often go onto Blackboard and say “I don’t quite understand what this term means, can anyone enlighten me?” And other students will jump straight on and say “It actually means this … and the lecturer can correct me if I’m wrong.” It’s great because they’re helping each other and everyone’s learning is reinforced. Also, in first year the students can be hesitant to ask the lecturer directly so it means they’re getting the answers they need. Of course I’ll pipe in if no-one responds, or to add to or correct what’s already been said.

The other thing that’s really important is embedding information literacy. A lot of students just want the information to fall into their laps, but when a student gets out into the workplace their boss isn’t going to be too impressed if they’re getting information from Wikipedia. So right from the start I introduce them to primary information and how to look it up. I encourage them to start with freely available databases like Google Scholar then direct them to the library databases and make sure they know how to use them. I make it clear in the marking criteria that Wikipedia and other unofficial websites they’ve found through Google are not acceptable sources and they must use primary sources. Ideally I’ll find topics where it’s not easy to find information on the web, but where there’s a lot of scientific literature. An interesting topic such as whether birds are just really modern dinosaurs lets students sink their teeth in, and search out papers on both sides of the debate.

I also use a lot of online quizzes because geoscience has a lot of information and new terminology to learn, and like most sciences it’s like learning a new language. So quizzes with marks allocated provide one way of making sure students are keeping on top of the readings and other work and not falling behind.

The Intensive School

The intensive school for GEOL202 – Introductory Palaeontology is conducted at Arrawarra Field Station, just north of Coffs Harbour. It runs over four days and there are three main activities. The first looks at invertebrate fossils with the naked eye and through microscopes. I also include a short drawing lesson for this activity so students can draw what they actually see. It’s amazing how a 10 minute drawing lesson that talks about basic shapes and proportions can result in significant improvements to drawing quality.

The second is a comparative palaeoecology exercise where the students work in groups to look at the modern marine biota on the rock platform at Arrawarra Headland, then compare that with similar environments and their associated biotas through time. They have to read the relevant literature for historical comparison before the intensive school, but that means they can observe how life has changed and evolved over time to what we see today.

The third activity looks at dinosaur trackways and what they tell us about the behaviour and locomotion of dinosaurs. To start with students go out onto the beach to conduct a trackway experiment; they have to determine the speed at which they were moving and measure particular aspects of the trackway, such as foot and stride length. They then use their measurements to check the accuracy of a famous equation to calculate velocity. Once they’ve completed this experiment, they then apply this knowledge by looking at maps of dinosaur trackways from all over the world – North America mostly, but also from another famous site near Winton in central Queensland that represents a 93 million-year-old dinosaur stampede. From looking at these dinosaur trackway maps, they have to work out how fast the dinosaurs were moving and whether they were walking or running. By observing the trackway patterns, they can also gauge possible behaviour – such as a meat eating dinosaur stalking its prey, or the presence of juvenile trackways surrounded by those of adults suggesting protective herding behaviour.

Evidence that the approach works

The most important evidence I have is student evaluations – the geology units always get good ratings and positive comments. Aside from that, the students also make very positive comments about the intensive school on the discussion board, and some students have asked for longer intensive schools.

The students who come to the GEOL202 intensive school have a great experience. They really like that we use actualistic experiments to test some of the ideas, and with the trackway equation they’re surprised to see that the results are very similar to what they calculate from the times for their running and walking measurements. For many you see the penny dropping on a lot of ideas. About 80-90% of students want to come to the intensive school, but some find they can’t because of work or family commitments so attendance is usually about 50%. When the time approaches there are always comments on the discussion board saying “I’m going to have to miss it – so please don’t tell me how good it is.” But afterwards there are always students talking about their experiences and how much they really enjoyed it. And that’s good to hear too, it makes you feel like you’re doing something right.

It’s exciting for me to see students getting excited about geology and palaeontology, and the intensive schools are where I really see it. In the first exercise for GEOL202 when they look at all the fossils, you soon begin to hear comments flying around the lab, such as “Cool! Awesome! Look at that!” where students are amazed by what they’re seeing under the microscope. So if they’re looking at the lens structure in a trilobite eye and they’ve never seen one before in that detail and in three dimensions, it opens their eyes. I think there’s a stark contrast between seeing pictures in a book or on the internet, and then actually being able to hold the specimen in your hand and move it underneath a microscope and see it in whatever detail you desire.

Pep Serow – Revising mathematics education online

August 7th, 2009 by cmccorm2

Pep SerrowIn early 2008 Pep Serow received a UNE e-fellowship to undertake revision of the School of Education’s secondary mathematics education curriculum units. This involved maths education units at junior and senior secondary levels. These remained essentially in the same format as when they were paper based, online and CD delivery simply provided the paper materials in pdf form. It was time for a major overhaul.

Pep Serrow

“Revising Mathematics Education”
- an interview with
Pep Serrow
\”Revising Mathematics Education\” – an interview with Pep Serrow

As an educator of future teachers, Pep believes it is important for the unit delivery to model how students should themselves be teaching. In line with this philosophy, Pep changed the existing practice of using ICT (Information Communication Technology) as a tool to display pdf files into the practice of using ICT as a tool for active teaching and learning.

Pep started by organizing the unit content into modules – each with their own learning outcomes, learning activities and assessment task. The assessment tasks were integrated into the teaching/learning sequence with more complex assessment tasks required mid-semester and at the end of semester. Comprehensive criterion based marking rubrics were developed for each of the major assessment tasks. The final rubric grid listed task components down the side, grade across the top, and within each cell a comprehensive description of the performance required for the task component to achieve at the nominated grade.

Moving materials from pdf format onto a webpage allowed Pep to easily hyperlink to any web address from within the learning materials. This allowed her to link to any material that would aid her students such as mathematics pages from the NSW Board of Studies, mathematics educational tutorials developed outside of UNE, or ASO fact sheets or web pages. Suddenly students were able to access a vast array of support materials at the click of a mouse.

In mathematics there are a range of software tools that teachers can use to help their students understand mathematical concepts. Knowing that learning to use a tool can distract from learning what you want to achieve in using it, Pep made a series of videos at her desktop that illustrate both the technical aspects of using the software tool and how it can be used in mathematics teaching. She found this was simple to do using Camtasia, a product that records keystrokes in conjunction with an audio commentary. Pep said “All I had to do was press ‘record’ then run through an exercise as if I was showing it to a student in my office. Then it was ‘stop’, ‘save’ and upload to the online unit.”

The other tool Pep tool advantage of in the online environment was Google Docs. For those unfamiliar with Google Docs, this is a feature of Google that allows shared editing of a document. In the maths education units, small groups of students used Google Docs to prepare a shared written task. While she could have used the wiki in Sakai, Pep’s experience has shown that schools often use Google Docs so she wanted students to become familiar with it.

The changes have only been in place a short time, but Pep is already collecting evidence about their impact. For starters student feedback has improved significantly, with average ratings increasing noticeably, accompanied by many positive comments. Finally, Pep has noticed an improvement in the quality of student work from previous semesters, in particular their group work. She is extremely pleased to see from this strong evidence that her work is appreciated by students and that it helps them learn effectively.

Pep will be presenting on her work at the Teaching and Learning Showcase Week August 12-18 as part of the “Improving Outcomes” session, 1-2:30pm Thursday 13 August. Visit www.une.edu.au/altc/showcase for more details.

Redeveloping a compulsory first year unit – the challenges of STAT100

August 7th, 2009 by cmccorm2

Jackie ReidCreating the learning design for a first year, compulsory unit can be a challenge, particularly when the subject matter is difficult. In 2008 Jackie Reid received academic renewal funding to take on such a challenge for STAT100, a unit she had actually created herself almost 10 years prior. Although she had taught the unit for many years, Jackie took a break between 2003 and 2007, and found this allowed her to look at the unit with fresh eyes in the review process.

Jackie Reid

“Redeveloping STAT100″
- an interview with
Jackie Reid
\”Redeveloping STAT100\” – an interview with Jackie Reid

The Challenges for STAT100

A major challenge when teaching STAT100 is motivation – students don’t understand why they have to do it. Most have very little exposure to statistics in high school, so when they come into university they think “I want to be a zoologist or an environmentalist or whatever, so why do I have to do statistics?” This is likely to apply to every new group of enrolling students, so addressing motivational issues needs to be built into the unit.

The second challenge is that fundamental concepts in statistics are challenging for students. There is new terminology, and new concepts such as variability, sampling distributions , and inferential statistics. Statistics is about making decisions in the face of uncertainty. When students are used to calculating exact answers in mathematics, the uncertainty of a probability can be hard to understand. Not only do students need to understand it themselves, but they need to be able to communicate their understanding to others.

Finally there is the challenge of learning to use specialist statistical software. The software used most recently was powerful and freely available on the web, but proved challenging for students to learn. This meant students often focused on the process of trying to analyse the data, rather than the meaning behind the problem and the interpretation of the results.

Building the New Learning Design

The unit redesign was guided by a working group consisting of people from the various disciplines that had STAT100 as a core unit, a TLC representative, and, of course, Jackie herself. Student input came from student ratings and comments from end of semester surveys over several years.

STAT100 was thoroughly revised, with improved and increased learning resources, and learning activities that scaffolded student learning more effectively. Improvements to the learning resources included: addition of a new textbook, a revised study guide that complemented the textbook, a greater range of practical examples, demo videos for the software, and student workbooks for the practical sessions. Improvements to the learning activities included: online quizzes to reinforce the fundamentals of terminology and notation, restructuring of practical exercises to ensure basic skills were developed before progressing to more complex skills, and use of the workbooks to help build skills in interpreting results. To help provide off campus students with the on campus equivalent of a tutor led practical session, an online workbook was developed, which at the end of each section, would display model answers, thereby providing instantaneous feedback.

Is it Working?

The changes have been introduced gradually into the unit – last year saw the introduction of the new textbook, study guide and online quizzes, with the online practicals and software demo videos introduced only this semester. However with the basics in place last year, three of the four cohorts showed improved student feedback ratings, and attrition both last year and this year have reduced. Jackie expects that with the new resources introduced this year student feedback ratings will improve again.
To get more detailed information, extra questions about the quizzes were added to the unit survey last year . Students were very positive about how these quizzes helped their learning. At the end of 2008, one of the online pracs was trialled on a voluntary basis by a handful of students. Feedback was very positive and so Jackie completed all those required for the first half of this semester. Once again students responded favourably along the lines of “I find they have been a great confidence builder and being able to check answers straight away is excellent. I hope you can do them for the rest of the chapters.” Jackie said “It would have been impossible to do this level of work without the Academic Renewal funding, and it was a huge amount of work over and above what the funding covered. So when a previous student came up to me the other day and said ‘Jackie, I don’t hear negative reports about STAT100 anymore. What’s going on?’ it makes it all feel worthwhile.”

Read on for more about how the learning design was modified to address the three key challenges

Challenge 1: Building Motivation

In the on campus STAT100 class, students are asked in the opening lecture “Why do you think you are doing this unit?” At least 90% say it is because to the unit is compulsory, not because they think stats sounds interesting. This can lead into a discussion about statistics: What is statistics? Why is statistics important? Why do students think they are being made to do it in their Bachelor of Natural Resources, or Rural Science or Science? How are they going to use it? This helps students think right from the start about why they might be doing this subject, rather than just seeing it as a series of hoops to jump through.

Examples are chosen to be relevant to the agricultural scientists and the zoologists and so on, but in the introductory unit the examples are still quite basic. Unfortunately it is not until the students start doing their own research that they really want to know more. Jackie said that’s when the third and fourth years come back to her saying “I wish I’d done more stats”, and these are the same students who, when they were in first year, were saying “Why do we have to do this?”

Challenge 2: Developing Understanding

Students need to develop a good understanding of a number of fundamental statistical concepts. Jackie considers the understanding of variability to be a key difficulty, and therefore focuses her own research in statistics education on this area. She says understanding variability is one of the key struggles students have, “because they come from mathematics with a fairly deterministic viewpoint and to understand that statistics is about probability and variability is a big leap conceptually.” Consider medical diagnostic testing for instance, which most of us assume is 100% accurate. It isn’t. Consider swine flu. The test you take to see if you have swine flu isn’t 100% accurate. You may get a false positive result (i.e., the test result says you have swine flu when, in fact, you don’t), which is not so problematic unless you’re a Rugby League player being asked not to play. More concerning is a false negative result (i.e. the test result indicates that you do not have the flu when, in fact, you do): the person tested could come out of isolation and resume their normal activities, unknowingly infecting others. Tests therefore place higher emphasis on minimizing false negative results over false positive results, but it is important to understand the result is still only a probability.

The learning resources were broadened to include an excellent textbook and practical session workbook. The study guide has a summary for each chapter of the text, which identifies relevant sections in the textbook to read, summarises and reinforces the main concepts, provides examples on using the software to analyse example data sets, and identifies other activities such as practical sessions or online quizzes that need to be completed.

The unit now incorporates five online quizzes designed to help students learn fundamental terminology and notation. In order to maximize learning (advertised to the students as maximizing marks) students have two opportunities to complete each quiz. This allows students to revise weak areas and improve on their second attempt. Students appreciate this opportunity for formative learning. The quizzes were interspersed between practical sessions and assignments so application of concepts was immediate.

Students are provided with a workbook to guide their practical sessions. Previously students would come to the session, work through the task, and write down the results produced by the software, without spending time thinking about what those results implied. This meant the focus was on obtaining the result rather than understanding the problem, the meaning of results, and how best to communicate their findings. The questions in the workbook have been designed to not only help them develop skills in using the software but to encourage them to think about the results all the way through the session. There are questions before they analyse the data to get them to think ahead such as: How would you analyse this? What results or outcome might you expect? Why? They are also asked to compare their predictions with their results and resolve any discrepancies. At the end they are asked to write a meaningful conclusion in the context of the problem. By ensuring the questions are answered in the workbook it means students have a learning resource available when they do the assignments, and in particular they are learning to communicate their understanding of statistical results.

In a real project, the ability to communicate in everyday language that relates back to the context of the problem is vital. The marking of assessment tasks communicates this importance. Marks are not only allocated to the reporting of the results but also to a well-written informative conclusion that does not use statistical jargon. Students can use these skills to report a real project with an executive summary up the front that summarises the implications for this experimental study with the details of the results in the body of the report. The implications might be to invest in a particular variety of wheat, provide more education in a particular area, or market a new drug.

Software

Software has always been an issue. It is an extra financial burden if students have to purchase software as well as a text. In 2003 we started using a software product called R which had excellent functionality and was free. On the downside it had a command line interface (like MS DOS for those of us who remember it) meaning it could take students a long time to learn how to use it. In 2006 a menu driven interface (Rcmdr) became available which alleviated a lot of usability problems, but there’s still some difficulty with installation for off campus students (on campus students can use the computer labs). And for many students, learning to use the software can distract their attention from understanding the question and interpretation of results.

With the unit revision Jackie therefore aimed to make installation and learning to use the software easier, and to encourage students to focus on meaning as they were working through a problem. The installation problem has been solved as a completely automated installation wizard was developed. Results this semester suggest that this innovation has decreased the number of queries from off-campus students at the beginning of the semester. To aid learning, a series of video clips about the software were created – from “How to Open R”, “Introduction to Rmdr”, through to using a range of specific functions. The latter are directly referred to in the practical workbook as required.

The new practical workbook, as well as being available in paper form, was also developed into electronic form. This facilitated embedding of video links, but more importantly facilitated immediate feedback after each practical session – for off campus students it is almost as good as having a tutor available. Question forms include multiple choice, direct number entry, or short text answer responses (once again encouraging written communication). The first two can be marked directly, but as that’s not possible for the short text answers, a button was added that says “show me the answer” whereby a model answer is displayed. This is a vast improvement over the previous practice of posting solutions at the end of the week. One student said “direct feedback straight away is useful because [it] makes you realize your mistake before you remember how to do it wrong..”

Finally, the requirement to submit assignments electronically meant we faced the problem of how students submit equations. It can be done in MS Word but it is not intuitive. So another short video was developed which shows students how to do use Microsoft equation editor.

Jackie will be demonstrating some of these innovations at the Faculty of Arts and Sciences Teaching and Learning Showcase onFriday 14 August 2009

By degrees: Benchmarking archaeology degrees in Australian universities

August 7th, 2009 by cmccorm2

Wendy BeckArticle by Associate Professor Wendy Beck

ALTC Priority Project 2007-2008: Wendy Beck and Catherine Clarke, Team Leaders, with the Australian National Committee for Archaeology Teaching and Learning

Shared understandings of the learning outcomes for university graduates are known as subject ‘benchmarks’. In 2007, when we began our project, none existed for Australian graduates in archaeology. So what should a subject benchmark look like? The Australian benchmark developed for archaeology is similar in structure to those developed elsewhere (especially in the United Kingdom), consisting of three types of learning outcomes: subject knowledge and understanding; archaeology-specific skills, and general skills.

Long-term history underpins all societies and is fundamental to cultural identity and nation-building. Archaeology helps us understand Australia’s unique 50,000 years of human history and contributes to global heritage conservation. Given its importance, it is important to maintain the high standard of specialized university education in archaeology; the reason why a subject benchmark was developed.

Wendy Beck

“Benchmarking degrees”
- an interview with
Wendy Beck
\”Becnhmarking degrees\” – an interview with Wendy Beck

The benchmark was drafted by a group representing all ten of the university providers of specialized archaeology education in Australia and refined by consultation amongst the broader profession, especially employers and the various professional associations. It focuses on the four-year honours degree in archaeology because this is considered to be the minimum preparation for both professional archaeologists and higher degrees. The benchmark defines the range of knowledge, skills and understandings honours graduates in archaeology can be expected to possess and discusses potential employment areas. The range of skills includes general and generic work skills as well as specifically archaeological ones. The benchmark developed by our team is freely available on the web through the Australian Archaeological Association at: By degrees: Benchmarking archaeology degrees in Australian universities 2007 http://www.australianarchaeologicalassociation.com.au/ANCATL.

The archaeology benchmark forms a nationally-agreed education standard that has been widely and publicly disseminated. As archaeology is a discipline that crosses the traditional humanities/science divide, it has a greater breadth and diversity than other professional disciplines. It uses a wide range of methods that apply to all people in all regions, from all time periods, and includes historical, maritime and Indigenous subfields. An easily-accessed benchmark results in better informed university archaeology teachers, students, and employers of graduates. We consider that it is an important foundation for building better Archaeology education and research programs in Australia, currently and into the future.

Participants in the benchmarking project reported a range of other useful outcomes. The general opportunity to meet with and discuss teaching and learning issues with colleagues was highly appreciated, and resulted in the initiation of some projects and identification of need in other areas. Work that was initiated were a pilot project for the cross-institutional moderation of Honours degrees and initial work to articulate the benchmarks into teaching at the unit or subject level.

Areas for future attention, discussion and action included:
• Mapping the benchmarks onto subjects and units across degree programs
• Developing teaching and learning resources specifically for the Australian context that will further support both students and teachers in universities. There are already some initial efforts in this regard in preparation.
• Addressing interrelated questions concerning disciplinary diversity; potential collaboration and the distribution of resources in the academy; and professionalisation and formal representation for all archaeologists in Australia.

Further funding to continue the momentum generated by the project into the future has recently been granted to Wendy Beck through the ALTC Fellowship program.

The photograph shows Kim Newman (left) and Associate Professor Wendy Beck. (Photo by David Elkins).

Further Reading:
2008 Beck, W. and Clarke, C. Archaeology Teaching and Learning in Australia 2003-2008
Perspectives from the Academy. Research in Archaeological Education Journal
1(electronic)
http://www.heacademy.ac.uk/hca/archaeology/RAEJournal.

Visiting Scholar – Dr Richard Raban

August 7th, 2009 by cmccorm2

Dr Richard RabanDuring the April term break UNE was delighted to host Dr Richard Raban, Head, School of Software, UTS. Dr Raban was primarily here to share a software product he and his team developed (funded by an ALTC grant) called TeCTra (Team Contribution Tracking). TeCTra is Dr Raban’s solution to the problem of measuring the contribution of individual students in a group project.

TeCTra allows students to log their own contribution, and rate and provide comments on the contributions of other team members. It is therefore a useful tool to aid in allocating marks for group projects. In the process, it encourages students to reflect on their own and others contributions to a larger project.

Anyone who has tried incorporating a group assessment task in their unit is familiar with the challenges involved in allocating marks fairly. Some students complain that they did most of the work, others that their contribution was more valuable, and almost without fail there’s several claiming that the process of working in groups is too awkward and can they please just do everything individually. We are left to assume that those who benefit from the work of others keep quiet!

Some ways to solve the problem are:
• to have the group do the work together, but ask each student to write and submit their own report
• provide a group mark (same for all students) and an individual mark for a reflective task on the group process
• provide a group mark, same for all students, but with the possibility of a decrease if all other group members identify an individual as a low or non-contributor.

Each of these has limitations, which is why Dr Raban developed TeCTra. Dr Raban uses TeCTra in his capstone software project unit. In this unit, students work in groups of about 10 to produce a major software project. During the semester the groups meet once a week with a tutor where they review the status of the project by demonstrating their contribution, and plan activities for the following week. Prior to each meeting students record their contribution in TeCTra. This involves data entry of the number of hours and description of their work against various categories. For instance, 2 hours of research, 3 hours of planning, 2 hours of writing etc. After the meeting, each student anonymously rates the contribution of others with a comment and numerical rating. The rating can be 0=no contribution, 1=low contribution, 2=expected contribution, 3=greater than expected contribution.

The software project is the single assessment task for the semester, with 50% allocated at the mid-semester review, and the remaining 50% at the end of semester. Staff assessment determines the total project mark, with each student in the group receiving 60% of this mark. The remaining 40% is multiplied by the number of students in the group and given to the group to allocate amongst themselves. Dr Raban told us that pre TeCTra most groups allocated the marks equally amongst members, but with the TeCTra records they now allocate marks somewhat more broadly, even though students are not required to use the TeCTra records in the mark allocation process. The results indicate that just having the information available allows students to justify allocating higher or lower marks for each group member.

Dr Raban went on to say that TeCTra helps with two other problems associated with group work. The first is the exposure of cliques, thereby lessening their power. With contributions examined and rated by everyone, preferential ratings either become lost in the average, or exposed and disregarded. The second is that students who contribute less than others are exposed early in semester. Such a student can then either increase their contribution or continue as a low contributor, knowing they will be penalized in the group marking process.
From a teaching perspective, the ability to work in a team and be able to provide feedback to other team members is a skill we would want all students to learn. TeCTra is an excellent tool in this regard as it helps students reflect on how they and others contribute in achieving the team goals.

Potential users need to be aware of two limitations of TeCTra. Firstly, students are unlikely to use it in the first instance unless compelled to. Secondly, groups need to have six or more members for the full benefits to be realized. Less than six members and anonymity in providing feedback is compromised.

As TeCTra was developed via an ALTC grant it is available for installation at UNE free of charge. Before undertaking this commitment however, Dr Raban has generously offered UNE the opportunity to conduct a few trials on the UTS hosted system.

If you are interested in participating in a trial please contact Cathryn McCormack, Academic Developer (ALTC), Extn 3480 or email cathryn.mccormack@une.edu.au.

For more information please see:

http://www.ascilite.org.au/conferences/singapore07/procs/raban-poster.pdf

http://www.ascilite.org.au/images/papers/conferences/sydney06/proceeding/pdf_papers/ASCILITE%20____:%20Raban%20and%20Litchfield%20-%20Supporting%20peer%20assessment%20of%20individual%20contributions%20in%20groupwork.pdf

ALTC Citation Winner 2008: German Team

April 16th, 2009 by cmccorm2
German team

In the 2008 ALTC citation round, the German Team (Professor Kerry Dunne, Dr Linda Hess-Liecht, Dr Julia Petzl-Berney, Jenny Evans, Iain Mackay, Peter Hess, and Dr Beat Lehmann) were recognised for “sustained innovation in using technologies to foster distance education students becoming autonomous language learners”. This article outlines the German Team’s journey: what they’ve achieved and where they’re going. Sadly, Professor Kerry Dunne, who was interviewed by In Focus for this story is going in a different direction – to Wollongong University.

German team

Members of the German team at the 2008 ALTC Awards in Sydney

Our work started in the 1990s, when, knowing how much technology can enhance tertiary language instruction, we began developing computer assisted language learning at UNE. Our goal was to produce a German language course that helped students develop authentic language through exercises distributed on a CD. The language found in a textbook, known as normative language, is restricted in the range of vocabulary and grammar presented. Authentic language is what most language learners aim for, as it means they can communicate effectively with native German speakers. To ensure students gained maximum benefits from the resources, we worked hard to make the exercises interesting and relevant.

kerry dunne

“Learning German at UNE via mp3 downloads” – an interview with Professor Kerry Dunne

\”Learning German at UNE with mp3 downloads\” – an interview with Professor Kerry Dunne

The final CD of resources contained a series of instructional sessions, each containing:
• Language comprehension exercises which aimed to bridge the gap between normative language (textbook language) and the much broader area of authentic language.
• Film clips from a German soap opera. This allowed students to observe scenarios from a genre with which they were familiar, thereby providing them with a full range of comprehension cues, far beyond what the spoken language alone can offer.
• A series of learning exercises that could be repeated at will until the student gained mastery of the material.

The combination of both auditory and visual information on the CD was an application of multimodal learning, which provides an optimal learning environment for language students (Jewitt 2006).

This initial work was built upon with an ALTC grant in 2004 which allowed us to assess any differences in the effects of the language course across all students, internal and external, first years through honours students, studying here at UNE or through our collaborators at Newcastle and James Cook universities. What we found was that mature aged (mostly external) students developed greater levels of autonomous learning behaviour and implicit knowledge in comparison to the younger (mostly internal) students. A second ALTC grant then funded the development of resources to increase the engagement of younger students.

The new course consisted of 14 online learning modules following the format of a traditional German language course, i.e. language instruction followed by comprehension exercises. All of these were designed to develop student autonomous learning behavior and increase student implicit knowledge of German. Rather than purchasing new software requiring specialist expertise, we aimed to use available technology more effectively.

Each module used a separate learning approach and included:
• Audiovisual presentation of the content to be learned – PowerPoint slides highlighted particular aspects of grammar and vocabulary, with embedded German audio
• Web-based comprehension games to assess student learning of the material

These allowed students to review the material and practice the exercises until they felt they had attained mastery of the material. As students progressed through the modules, they encountered references to learning strategies in previous modules. This provided a scaffold of learning, thereby encouraging students become more independent and self regulated (Hartman, 2002).

The course was thoroughly evaluated through a series of focus groups across the three campuses. While students were generally very positive about the course, and web page hit counts showed all modules were frequently accessed, the focus groups revealed a misheld assumption. We had assumed that all students were able to easily access the online material through campus computer labs, but this turned out not to be the case for some. We therefore decided to provide the modules in an ITunes subscription version. This format was selected due to the affinity that students have with the operation and use of IPod, IPhone and Blackberry devices. Allowing the option of internet or mobile technology has broadened our delivery of the German course.

The 2008 Horizon Report predicted that mobile technology will become a key method of conveying educational instruction within 3-5 years, a time length that was shortened to 1 year in the 2009 edition. The shortened time frame is due principally to new interfaces and the ability to run third party applications. By offering the German course in this way, a whole new range of access possibilities are presented to students. When presented at a recent conference, the online German program was so well received that other Australian universities and the Open University of the UK wanted to implement the program immediately. The Open University of the UK saw the program as a way for students to maintain their language knowledge during summer or semester breaks, as the old adage “use or lose it” applies particularly strongly to language.

It is exciting to see our online German language course so well received by both students and colleagues for its flexibility, effectiveness in developing autonomous learning behaviours, and increased levels of implicit language knowledge. The model can be expanded immediately to other language courses, but more than that, it offers a prime example of how technology can be used to overcome access barriers to higher education.

References
Hartman, H. (2002). Scaffolding and Cooperative Learning. Human Learning and Instruction (pp. 23-69) New York: City College of City University of New York
Jewitt, C. (2006). Multimodal learning. Technology, literacy, and learning: A multimodal approach (pp. 76 – 107). New York: Routledge.
Johnson, L., Levine, A., & Smith, R. (2009). The 2009 Horizon Report. Austin, Texas: The New Media Consortium.

Using Second Life to build interactivity

April 15th, 2009 by cmccorm2

Sue Gregory

Using Second Life effectively in Education

Jass Easterman (aka Sue Gregory, lecturer in ICT, School of Education) was created 2007 after identifying a need for a presence in Second Life for research and educational purposes. Jass set about learning how to use the environment by attending building and scripting classes and joining as many educational groups as possible.

Sue Gregory

Sue Gregory talks about
Second Life
\”About Second Life

First semester 2008 was spent creating a meeting place for future students. Education Online Headquarters (HQ) was constructed ready for second semester 2008. In July students from two technology ICT education units were invited to use Second Life as part of their studies. Both units had Second Life (SL) components built into a small section of their assessment tasks. Twelve students took up the offer but due to technological or locational issues, many others who were interested were not able to participate.
It was decided that the learning provided in SL would have to be very broad as the students were studying to be either primary or secondary teachers. The original intention was that the group would meet two or three times in SL with tasks to complete between meetings, however the students enjoyed the “face to face” interaction so much it evolved into weekly lectures from national and international experts in education.

The first meeting in SL was a “get to know you” session, which introduced Education Online HQ (see Image 2). There were general discussions about how to use, and the protocols of using, SL. We finished up with a shopping trip (to free vendors) as students wanted to change looks, clothing, hair and even wings.

Sue Gregory

Jass Easterman

Each week began with meeting at Education Online HQ where students were given leading statements/questions for discussion. These got so involved that sometimes it was difficult to move on to the next task. However, as much as the students valued the discussions, they also valued finding out what other institutions were doing with SL and how they were educating their students. The guest lecturers taught in a variety of disciplines, including IT, a variety of education areas such as Kindergarten, English, Music, Drama, Art, Science, ICT and also educating school students through Teen Life (an equivalent SL for teenagers).
The UNE students were given the opportunity to attend presentations provided by world experts without leaving their homes. The following weeks took the students to: University of Hamburg, Germany, with Dr Torsten Reinders, St Josephs School (Joeys, Sydney) with Judy O’Connell (Head Librarian),

Sue Gregory

Education Online HQ

University of Torino, Italy, with Riccardo Pepino and Giacomo Pirelli, Griffith University with Dr Jason Zagami, Sydney University with Dr Angela Thomas and Deakin University with Deakin Fellow Jenny Grenfell (see www.virtualclassrooms.info for images of these sessions).

Sue Gregory

Student performing

Students were given some basic building instructions to build a stage so they could present how they would use SL in their future teaching. One student who was an opera singer also sang for a very appreciative audience (which included dancing, animations and lighting effects).

All sessions over the semester were so well received that the students turned up each week even though the sessions weren’t assessable or compulsory. Most of the students have indicated that they wish to attend the sessions in 2009 when they are offered again. Some of their comments were:

- I had my first visit to 2nd life on Wed and it was a blast. I can see the students engaged in this environment and developing understanding in life skills and applying these to real life.
- It has been one of the highlights of my entire uni life! (this is my 7th year of uni…. and only performing in operas has been better)
- In a strange way I think exploring a virtual world can actually make that world more real than say looking at pictures, or reading texts or even viewing a video.
- I know I keep saying it, but I am absolutely loving this course. :) And not just SL: the entire unit is so well presented – for instance, I have heard your voice! It helps avoid the feeling of isolation so many of us externals feel and the way in which the information is delivered makes it so easy to learn. Thanks!
- Well, had another interesting session in second life last night. It all seems to be coming together as our understanding and control increases. Other students have some useful ideas and have been very creative with their outfits and abilities. Well done to all. I think that this tool has great potential for use in schools once it has been developed to cater for the security issues that will arise. At first I did not see the use for English in particular but have since changed my viewpoint and now feel that it would be a great learning tool for students. It has the capacity to be individualised for every class and teacher and therefore will become essential in the future.
- I love these discussions Jass! I am going to miss them.

Publications

Refereed Conference Papers

Gregory S. (2008). Innovative Tutorial Model using Second Life – through weekly tutorials with national and international guests, CreateWorld 2008 Conference Proceedings

Book Chapter (to be published in 2009)

Gregory, S., Reiners, T., Tynan, B., Dreher, H. (2009) Alternative realities; Immersive Learning for and with Students. H Song (Ed), Distance Learning Technology, Current Instruction, and the Future of Education: Texas Southern University, Houston, USA: IGI Global