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IT Info: Slow loading of internet pages / changes to Sophos

Over the last few months, we have received feedback from a number of you that internet pages occasionally load very slowly (both internal and external pages).

After investigating the issue further, we believe that we have found a possible solution to the slow loading of webpages.

On Thursday, 28th August 2014 we will implement a change to the setup of the Sophos Antivirus software on your UNE owned computer and disable a small component of Sophos call “Web Protect” – this will be done centrally from our Sophos server.  This component continually checks web traffic and appears to slow down the loading time of pages significantly. Our network firewalls carry out similar tasks – disabling this task on Sophos will not compromise security and presents minimal risk.

Other Sophos functionality (such as on-demand scanning when opening attachments, scanning of incoming emails etc) will remain active.

Thank you for your continued patience with this issue. We appreciate your feedback on the change once it is completed on Thursday night –  if you are still experiencing slowness on websites or you see a noticeable improvement from Friday on, please email Martina Linnemann ( with feedback.

For any technical enquiries, please contact the IT Service Desk (, x5000 or

Lync2013 & VoIP Telephony User Training 11th & 12th Sept 2014

As you may be aware the University of New England is implementing Microsoft Lync for unified communications (video, voice, content sharing, telephone services) later this year. To assist you in becoming familiar with the product and how to use it a number of face to face training sessions will be held over two days to cover the usage of Lync on desktops, laptops, mobile devices and the new Voice Over IP Polycom handsets.

We would appreciate it if you could make time to attend one of the sessions. There will be two sessions per day covering the same subject matter, so if you miss one of the sessions you will have a chance to attend in one that is better suited to your availability. Each session is 3.5hrs long and will cover basic & advanced usage of Lync and the new phones. Morning and afternoon tea will be provided for trainees.

Further information on Lync2013 can be found on the Microsoft Lync2013 IT Training webpage or on the Microsoft website at

Please RSVP to with the session you would like to attend and for catering purposes by COB Tuesday 9th September 2014. See the agenda for details of each session.

Lync 2013 Training Details

Trainer: Emma Sherack from Computer Systems Australia (CSA).

Agenda: See attached agenda document


  • Thursday 11th Sept 2014
  • Friday 12th Sept 2014

Times each day:

  • 9:00am to 12:30pm (Session 1)
  • 1:00pm to 4:30pm (Session 2)


Lync 2013 Training will be in the Di Watson Lecture Theatre, Building C06 Arts Education Building, behind the ITD Building in Armidale Campus

New Moodle Theme

As you know, we have had a new ‘theme’ developed for Moodle as part of the SAF project. This will be applied to upcoming trimester offerings in Moodle (Trimester 2, 2014 units are not changing). This is a variance to the general display of the home page and blocks, part of which includes a change from ‘topic layout’ to ’tile layout’. The tiles represent the previous topic blocks, but are linked via images to display the content of the block, rather than having the various resources and activities for a topic (week or module) visible from the home page of the unit. Each unit will have a distinct introductory section, which does display contents.

The design of the ‘new’ introductory section is such that more than five resources/ activities in this space results in a very heavy look for the home page of the unit. We have decided to use this area for: the unit code and title (replacing the current banner in units), a welcome message/ audio/ video, the Unit Information and Assessment Overview, the Announcements forum and a Lecture Capture playlist (if applicable).


The EDC team have designed a layout for units which takes into account this use of the orientation block and shifts resources and activities previously displayed here to three new sections:

Assessment‘ – including all assessment tasks, forums, supporting material and policy links

Learning Together’ - for tutorial/workshop/intensive school/ weekend school/ Adobe connect. This will include resources/ information/ sign ups and virtual classrooms. We will also move the social forum to this area.

Unit Resources‘ – for units which have resources applicable for the whole unit ie glossaries, video libraries, resource lists, labs, links etc

These three sections will be represented as tiles and will be present in every unit. In cases where they are not required they will be hidden from students. Each of these will have a set tile image. The images chosen for the School are below:


Tile images

Each topic (or module) section will be displayed as a tile with a set image on the home page. The images used will be a default set for the School and are displayed below. These images will be applied as displayed in all Trimester 3 (and later) units from late August/ early September. Please note: units will have full topic titles displayed as opposed to Topic 1, Topic 2 etc as shown in the screen shot below:


Inaugural UNE Awards for Teaching Excellence


Yesterday I had the pleasure of recognising the contributions of six of our finest staff member at the inaugural UNE Awards for Teaching Excellence.

These awards recognise and reward the outstanding achievements of UNE staff in activities related to student learning.

The recipients of the 2014 Citations for Outstanding Contributions to Student Learning are

  • Dr Sujana Adapa. For constructive alignment of interactive multimedia resources with assessment tasks; enhancing distance learners’ approaches to ongoing engagement, self-regulated learning and study experience in Marketing units.
  • Dr Fredy-Roberto Valenzuela. For helping distance education students understand and apply core marketing concepts through the development of resources that allow mental model building.
  • The Educational Development and Communications Team, UNE Business School. Team members are Ms Sue Whale, Ms Naomi McGrath and Mr Tim Cluley.  For innovative design and delivery of online teaching and learning courseware across all units in the UNE Business School to ensure a consistent, high-quality learning experience for all students.
  • Dr Leopold Bayerlein. For successfully motivating and inspiring accounting students through highly supportive teaching in an immersive virtual internship environment for blended and online learning.

Sue Whale, Naomi McGrath and Tim Cluley were also recipients of an Award for Programs that Enhance Student Learning, and Leopold Bayerlein was recognised with an Early Career Award for Teaching Excellence.

All recipients of the awards have now been nominated for Australian Awards for University Teaching, offered by the Australian Government through the Office of Learning and Teaching.

Congratulations to all of the award recipients and I wish them all the best in the Australian Awards for University Teaching.

Yesterday we also announced the recipients of the UNE Teaching Fellows program. The program is designed to encourage innovative teaching practices, models and approaches specifically designed to support quality learning experiences for students.

We hope that this program will encourage and support the next generation of educational leaders at UNE.

The 2014 recipients of the Teaching Fellowships are

  • Dr Gavin Clark, Lecturer in Clinical Phycology. Gavin’s fellowship activities will consist of developing and evaluating a methodology for teaching, practicing and assessing practical clinical therapeutic skills by distance.
  • Dr Sue Gregory, Senior Lecturer in Education. Sue’s project “3D Virtual Worlds at UNE” will provide staff the opportunity to undertake training and have resources developed for their use as a teaching and learning tool.
  • Associate Professor Jane Conway, Medical Education Coordinator & Deputy Director Medical Education Unit – JMP. Jane’s project is intended to use the development of the JMP – MD as a vehicle to showcase the utility of Equella as a curriculum mapping system rather than its usual use as a learning object repository.
  • Dr Elizabeth Hale, Senior Lecturer in English and Communication Studies. Elizabeth’s project will pilot an online teaching resource focusing on the works of Charles Dickens. It would convey the richness of different disciplinary approaches from the School (Literature, Media and Communications, Music and Theatre), and be linked to relevant units in the School, as a model, resource, and extension material.

Nominations for the 2015 UNE Teaching Awards will open at the end of the month and further details about the process will be sent to all staff in the coming weeks.

I again wish to congratulate all the recipients of the Teaching Awards and Fellowships and thank them for their hard work and contribution to student learning at UNE.




Professor Annabelle Duncan

Vice-Chancellor and CEO

University of New England
Armidale NSW 2351


Phone  +61 2 6773 2004

Facsimile +61 2 6773 3710


Teaching Flexibly Webinar Series

Authentic Online Learning: Week 7 – 15th of August

The webinar for this week is on authentic online learning and we will be joined by Dr Jan Herrington, Professor in Education at Murdoch University. Jan’s recent research focuses on authentic learning, mobile learning, and design-based research. She has published widely, including a co-edited book entitled Authentic Learning in Higher Education (with Anthony Herrington) and a co-authored book in 2010 (with Thomas C Reeves and Ron Oliver) A Guide to Authentic e-Learning, winner of the Association for Educational Communication and Technology (AECT) Outstanding Book of the Year Award in 2010.

Jan was a Fulbright Scholar in 2002 at the University of Georgia, USA. She is currently Chair of the Executive Committee of the EdMedia World Conference on Educational Media and Technology.

If you are interested in finding out more about  encouraging students to take an active, integrated and inquiry-based approach to learning, please  join us for the online webinar at 11.00am, Friday 15th August. Click on the image below at that time.

No need to register and no software to download.

Attendance at two webinar sessions is a requirement if you need to complete the Teaching Flexibly @ UNE program for probation.

Last opportunity before mid-Trimester break. This one should not be missed.

You can always access previous recordings of past webinars.

Click here to join this session.

Innovation and Professional Development Unit, Learning Innovations Hub

Teaching Flexibly Webinar Series

Open Educational Resources: Week 6 – 8th of August

Open Educational Resources (OER) can be defined as “digitised materials offered freely and openly for educators, students and self-learners to use and reuse for teaching, learning and research”. (OECD, 2007, p.10) The webinar for this week will be an investigation into what they are, where you can find them, why OER are an important development in higher education and how to incorporate these resources into your unit.

A list of OER repositories has been put together to assist you in discovering resources that could be used in your units.

Please join us at 11.00am Friday the 8th of August by clicking on the image below at that time. Berenice Scott ( UNE copyright officer) will be on hand to join the discussion.


OECD (2007). Giving knowledge for free: The emergence of open educational resources, from

No need to register and no software to download.

Attendance at two webinar sessions is a requirement if you need to complete the Teaching Flexibly @ UNE program for probation.

You can view previous recordings at any time.

Read more.

Click here to join the webinar.


Blended Learning: 10 Trends


ITD-Info: Scheduled IT Maintenance, Saturday, 9th August 2014 (6am – 6pm)

ITD will be performing maintenance on University IT systems and services this  Saturday, 9th August 2014. The full-day maintenance will commence from 6am and will complete by 6pm.

For staff and on-campus students:

Staff should expect intermittent brief outages as systems are restarted following maintenance updates.

Network maintenance will cause some outages during the day across campus, including the college network.

For off-campus students: Moodle and Student email (Office 365) should NOT be affected.

No work is planned on the teaching systems or email. However, we recommend that you download any materials (readings / lecture recordings) you require on Saturday to your local system to make sure you have access in case of any unplanned outages.

This event is one of ITD’s scheduled maintenance windows, during which essential work is carried out to enhance and improve University systems.

The schedule of maintenance windows for 2014 is on the ITD website ( ).  Please check these dates before planning any events that may require I.T. services or support.

Please check the ITD Service Announcements web page regularly for information relating to ITD services interruptions and planned events.

Service Desk support will be available throughout the weekend – please contact (or 02 6773 5000, 1800 763040 toll free) if you are experiencing problems after the maintenance outage.

UNE Innovation in Teaching and Learning Seminar Series

UNE Innovation in Teaching and Learning Seminar Series

“Kill your powerpoints and teach like a pirate: Innovative teaching pedagogies”


Presented by

Professor James Arvanitakis

2012 Prime Minister’s University Teacher of the Year

Monday 18 November

11.15 am -12.15 pm

Lewis Lecture Theatre

followed by a light lunch and discussion.

Professor James Arvanitakis researches in the transdisciplinary areas of globalisation, citizenship, young people, security and the cultural commons – incorporating issues around hope, trust, safety and intellect. Having held various positions within human rights-based organisations including AID/WATCH and Oxfam Hong Kong, his research seeks to maintain a particular focus on issues of social justice. He has also worked with playwrights and artists to document stories of injustice such as the production of Maralinga which records the stories of nuclear veterans.

His research has also been recognised with the awarding of an Australian Research Council Discovery Grant looking at the changing nature of citizenship and young people. In 2006, James also received the ARC Cultural Research Network CRN Award for a paper delivered at the 2006 Cultural Studies Association of Australasia Conference in Canberra around the theme of UnAustralia: Border Protection between Australia and Un-Australia (or why I am an internally displaced person).

New academic staff may also wish to attend in order to fulfil one requirement of the Teaching Flexibly @ UNE program.

Numbers are limited so please register early.

RSVP: Kerryn Reeves x2339 by Friday 15 November 2013

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